Permanent, Full Time
Mon-Fri 37.5 hours (Office and Laboratory based)


We have an opportunity for a Quality Systems Manager, which is vital to our continued success as a Certification Body.


Having previously gained experience in a Quality or Compliance Manager/Lead position, or possibly in a project management position, you will be able to take ownership of understanding requirements of a standard or regulation, and of implementing and maintaining quality management systems. You will bring an in-depth understanding of the importance of documenting and implementing procedures, document control, maintenance of quality systems and ongoing compliance monitoring, to ensure that standards and regulations are adhered to, and that UKAS accreditation is maintained.


Reporting into the Head of Technical and Certification, and working alongside department managers and a Certification Evaluator, you will drive a focus on quality and Certification, and help to encourage a culture of continuous improvement.


Knowledge and Skills required for this role:

  • Experience of Quality Management Systems (QMS) and document control
  • Knowledge of ISO 17025 and/or ISO 17065 would be ideal but not essential if you have experience of QMS for other standards
  • Able to lead external audits professionally and confidently, representing our organisation to the highest standard, whilst also supporting key personnel through an audit
  • Ability to learn quickly, and to understand and break down a large amount of information with ease
  • A quizzical and analytical thinker, who will probe with tenacity to discover the detail
  • Accuracy and attention to detail is essential
  • Must be able to take ownership and know when to inform and escalate
  • Practiced planning skills for implementation and management of an internal audit programme to ensure compliance across all departments
  • Strong communication and inter-personal skills; must be able to engage, challenge and influence to attain details and drive recommendations, whilst avoiding conflict
  • Proficient IT skills to produce version controlled documents and management information
  • Able to present confidently and clearly to senior management


To apply, please complete the form below, or call Sandy on 01684 272997 if you would like to discuss the role.
CVs received from recruitment agencies will only be accepted if we have engaged with the agency for this position.